This page explains what personal information 93jili collects from Filipino members, how it is used, who it may be shared with, and how you can manage your data preferences. We are committed to handling your information with care and transparency.
When you register and use 93jili, we collect personal information that is necessary to operate your account safely and in compliance with applicable Philippine regulations. This includes your full name, date of birth, email address, mobile number, and government-issued identification details used for identity verification. We also collect financial information such as your GCash or Maya account details and transaction records so that deposits and withdrawals can be processed accurately. Gameplay and account activity data — including login times, device type, browser information, and betting history — are recorded to help us detect suspicious activity, improve platform performance, and resolve any disputes that may arise. We collect only what is reasonably necessary for these purposes and do not ask for sensitive personal information beyond what is required by law or needed to verify your identity.
Certain information is collected automatically when you browse the platform. This includes your IP address, device identifiers, browser type and version, operating system, referring URLs, and pages visited within the platform. We use cookies and similar tracking technologies to maintain your session, remember your preferences, and measure how different parts of the platform are used. This data helps us identify and fix technical problems quickly and allows us to present content and promotions that are relevant to your activity. You may adjust cookie preferences through your browser settings, though disabling certain cookies may affect how some platform features function. We do not use tracking technologies to serve advertisements from third-party networks.
The personal information we hold is used for clearly defined purposes directly related to operating 93jili and serving Filipino members. Your identity and payment details are used to verify your account, process transactions, and comply with know-your-customer requirements under Philippine regulations. Account activity data is used to keep your account secure, investigate any reports of unauthorised access, and support the platform's responsible gaming monitoring processes. Aggregated and anonymised usage data helps our technical team identify which features work well and which areas of the platform need improvement, without ever being traced back to individual members. We may also use your contact details to send you service notifications — such as confirmation of a withdrawal request or an update to these terms — and, where you have opted in, to let you know about promotions that may be of interest.
We do not use your personal data to make fully automated decisions that significantly affect your account without a human review process being available to you. If you believe a decision about your account was made incorrectly, you may contact the support team to request a manual review. We will never sell your personal data to third parties for their own marketing purposes, and we do not share your information with data brokers or advertising exchanges.
93jili shares personal data with third parties only in limited and specific circumstances. Payment processing partners — such as e-wallet providers and local banks operating in the Philippines — receive the minimum information necessary to complete your deposit or withdrawal transaction. Identity verification service providers may receive your submitted identification documents for the sole purpose of confirming that you meet our eligibility requirements, after which those documents are not retained by the verification provider beyond the period required by their own legal obligations. Our hosting and infrastructure providers process data on our behalf under strict data processing agreements that prohibit them from using your data for any purpose other than providing the contracted service.
In addition, we may be required to disclose personal information to Philippine regulatory authorities, law enforcement agencies, or courts when required by law, a valid legal order, or to protect the safety and integrity of the platform and its members. Where such disclosure is requested, we will only provide what is specifically required and will inform you of any disclosure unless we are legally prohibited from doing so. We do not transfer your personal data to countries outside the Philippines without ensuring that appropriate safeguards are in place.
As a member of 93jili, you have clear rights over the information we hold about you. Here is a plain-language summary of those rights and how to exercise them.
You may request a copy of the personal data we hold about you at any time. If any of your information is inaccurate or out of date — for example, a change of mobile number or payment account — you may ask us to correct it. We will respond to access and correction requests within a reasonable timeframe and will let you know if any part of a request cannot be fulfilled and why. Keeping your account details current also helps ensure that withdrawals and support queries are handled without delay.
You may request that we delete your personal data, or restrict how we process it, in certain circumstances — for example, if the data is no longer necessary for the purpose it was collected, or if you believe it was processed unlawfully. Please note that some data must be retained for a minimum period to comply with Philippine regulatory and financial record-keeping requirements, and deletion requests may not be fulfilled in full where those obligations apply. We will always explain which data we are required to keep and for how long.
If you have previously opted in to receive promotional communications from 93jili, you may withdraw that consent at any time by updating your notification preferences in your account settings or by contacting our support team. Withdrawing consent for marketing communications will not affect the service notifications you receive about your account, such as transaction confirmations or important policy updates. We will process your opt-out request promptly and you should stop receiving marketing messages within a short processing period.
93jili uses industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include encrypted data transmission, access controls that limit which staff members can view sensitive account information, and regular security reviews of our platform infrastructure. If you become aware of any suspicious activity on your account, please contact our support team immediately so that we can take appropriate protective action. We will notify you in the event of a data breach that is likely to affect your rights or interests, in accordance with applicable Philippine data protection law.
We retain personal data only for as long as is necessary for the purpose it was collected, or as required by Philippine law. Account registration and identity verification records are typically retained for a minimum of five years from the date your account is closed, in line with standard financial record-keeping obligations. Transaction records — including deposit and withdrawal history — are kept for the same minimum period to allow for regulatory audits and to support any dispute resolution that may be required after account closure. Gameplay data and session logs are retained for a shorter period unless they are specifically needed in connection with an ongoing investigation or legal matter. When data is no longer required, we securely delete or anonymise it so that it can no longer be linked back to you as an individual.
This Privacy Policy may be updated from time to time to reflect changes in how we operate, updates to Philippine data protection regulations, or improvements to our data handling practices. When we make material changes, we will notify members through a notice displayed on the platform. The date at the top of this page will always reflect when the policy was last reviewed. If you have questions about how your data is handled, the FAQ page covers common queries, and our support team is available to assist with specific concerns. For full details of your rights and our obligations, please also review the Terms and Conditions.
Our support team is ready to help with any data-related queries. If you are ready to join, registration is quick and straightforward from any mobile browser in the Philippines.